Privacy Policy | AFSHAHIN

1. Who we are

AFSHAHIN is a digital agency with offices in Toronto, Ontario, Canada and Fort Lee, New Jersey, USA. We provide web design, development, SEO and digital marketing services. For privacy questions or to exercise your rights, contact us using the details below.

Canada (HQ): 80 Harrison Garden Blvd., Toronto, ON M2N 7E3, Canada
United States: Horizon House Building 4, 4 Horizon Rd, Fort Lee, NJ 07024, USA
Email: [email protected] · Phone: +1-647-847-6694 (CA) / +1-647-997-5975 (US)

2. Scope of this policy

This policy applies to personal information we collect through this website and related enquiries. It reflects our obligations under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Ontario law, and U.S. state privacy laws that may apply to you, including the New Jersey Data Privacy Act (NJDPA). Where the laws of your jurisdiction give you additional rights, we honour those rights.

3. Information we collect

We collect information you choose to provide and certain information automatically:

Information you give us through our contact, quote or free-review forms — such as your name, business name, email address, phone number, website URL, and the details of your project or message.
Communications — records of correspondence when you contact us by email, phone, WhatsApp or form.
Automatically collected data — such as IP address, browser and device type, pages viewed and referring pages, collected through cookies and analytics tools.

We do not intentionally collect sensitive personal information through this website, and we ask that you not send it to us through our forms.

4. How we use your information

We use personal information to:

respond to your enquiry and provide the information, quote or services you request;
communicate with you about your project or our services;
operate, maintain, secure and improve our website;
measure marketing performance and understand how our site is used;
comply with legal obligations and enforce our terms.

Where required by law, we rely on your consent (for example, for non-essential cookies and marketing). You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Cookies & tracking technologies

We use cookies and similar technologies to run the site and, with your consent where required, to measure traffic and advertising. Tools we may use include Google Analytics 4, Google Tag Manager, Google Ads and the Meta Pixel. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site works. Where applicable, we honour Global Privacy Control (GPC) browser signals as opt-out requests.

6. How we share information

We do not sell your personal information. We share it only with:

Service providers that help us operate — for example website hosting, our form-to-email provider, and analytics/advertising platforms — who may process it on our behalf;
Professional advisers and authorities where required by law, or to protect our rights, safety and property;
A successor in the event of a business reorganisation, merger or sale, subject to this policy.

7. International data transfers

Because we operate in both Canada and the United States and use service providers in those and other countries, your information may be processed outside your province, state or country. We take reasonable steps to ensure it receives appropriate protection wherever it is processed.

8. Data retention

We keep personal information only as long as necessary for the purposes described here, to provide our services, and to meet legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

9. How we protect your information

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your privacy rights

Canada / Ontario (PIPEDA): you have the right to access the personal information we hold about you, to request corrections, and to withdraw consent to our use of it, subject to legal and contractual limits. You may also direct a complaint to the Office of the Privacy Commissioner of Canada.

U.S. residents, including New Jersey (NJDPA) and other state laws: depending on where you live, you may have the right to confirm whether we process your personal data; to access, correct or delete it; to obtain a portable copy; to opt out of targeted advertising, the sale of personal data, and certain profiling; and to not be discriminated against for exercising these rights.

To exercise any right, contact us using the details below. We will verify your request and respond within the timeframe required by applicable law. You may use an authorised agent where the law permits, and you may appeal a decision where an appeal right applies.

11. Children’s privacy

Our website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

12. Third-party links

Our site may link to third-party websites and services we do not control. This policy does not apply to them; please review their privacy policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised. Material changes will be posted on this page.

14. How to contact us

To ask a question, make a request about your personal information, or file a privacy complaint, contact our privacy contact: