Working in IT you need to have the ability to define problems in a timely manner, identify the root causes, and then gather relevant information to find appropriate solutions. But problem-solving goes beyond resolving just technical issues. You may also need to suggest enhancements to existing procedures and processes to deliver improved service, a better product and most importantly, satisfied clients.
Demonstrate your graduate problem-solving skills by:
- Displaying that you can take a logical and analytical approach to problem solving.
- Showing that you can view problems from a number of angles.
- Demonstrating that you can anticipate potential pitfalls and act to prevent them happening.